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- Not Everyone Gets A Trophy: How to Manage Generation Y
Not Everyone Gets A Trophy: How to Manage Generation Y
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$24.95

Product Info
- Manufacturer: Jossey-Bass
Editorial Reviews:
This book will frame Generation Y (children born between 1978-1991) for corporate leaders and managers at time when the corporate world is desperate to recruit and retain worked in this age group. It will debunk dozens of myths, including that young employees have no sense of loyalty, won't do grunt work, won't take direction, want to interact only with computers, and are only about money.
This book will make a unique contribution in four key ways:
It will disprove the idea that the key to recruiting, retaining, and managing this generation is to somehow make the workplace more "fun." To the contrary, Tulgan argues that the key to winning the respect of this generation, and getting the best effort out of them, is to carefully manage their expectations by never downplaying any negative aspect of a job.
He will show managers how this Generation thinks transactionally in all negotiations. For them it's about what they will do for you today and what you will do for them today, not tomorrow, not five years from today, but today.
He will explain why they have no interest in tying their futures to your corporation. But he will also make clear that they do have a well thought-out plan for themselves, one that requires that every job they take build up their skill sets, so they become more valuable employees for someone else--if and when you do not fulfill your end of the bargain, or drag your feet in doing so.
But most of all, it will explain to corporate leaders that for this generation their personal life comes first, so that each job they take must accommodate itself to some need defined by their personal life. Tulgan argues that until you know the personal need the job can satisfy for a potential employee, you and the applicant may be talking past each other. Those needs are so beyond the imagination of most bosses that Tulgan devotes a third of the book to explaining how they affect the job decisions of this generation.
Spotlight customer reviews:
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- Summary: Focuses on the extremes of Gen Y
- Comment: Two main themes in the book revolve around casualness with authority and personal agendas of the GenY'ers. Here's my cut: GenY kids are only what their parents (and their parent's generation) allowed them to become. Their casualness is a DIRECT result of their upbringing; parents who want to be "best buddies" and bosses who "friend" them on Facebook. What in the heck do you think is going to happen? Of course they're going to be more comfortable with saying "hey dude" instead of "excuse me, sir/ma'am" and expect direct access to the upper leadership. With regards to the personal agendas, here's the unintended consequence of previous generation's destruction of loyalty. The GenY's saw first hand growing up that the new corporate paradigm is short-term gain, and loyalty is gone if it makes the balance sheet look better. I'd be worried about my own personal agenda too. We did this to them and now we complain that they're different. Sheesh, get a grip!
After reading this book my belief is that many of the techniques the author recommends should have been done with every previous generation but wasn't. The GenY's just had the spine to ask "why?", where previous generations suffered in misery. They sound pretty smart to me. The author frequently pulls from the extremes for examples. I have about 100 people working for me, they include high school grad's to those with multiple advanced degrees, and a 20-55 age range. I don't see the extreme stuff the author references from my younger folks, in fact most are quality workers without the drama. Perhaps GenY demands a more hands-on management technique, but I see it as a positive. The author recommends that leaders set the expectations, provide direction, and then provide continual feed-back to make sure the GenY'ers are on target. Sounds like good leadership regardless of the generation.
This book is a good read, not great. I did take a way some good and useful information, I just didn't like the sensational (even if they are real) examples because I don't think they represent the real world average.
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- Summary: Great book for leading Gen Y Masons
- Comment: As the membership rolls of many of America's Masonic Lodges dwindle, Lodges consolidate, and Masonic charities struggle with their fundraising goals, Masonry is looking to Generation Y, some 70 million strong, to save the day. Yet, when older Masons reach out to these young men, they are having trouble understanding, connecting with, and retaining this vibrant and energetic generation. Thankfully, there is help.
Bruce Tulgan's Not Everyone Gets a Trophy: How to Manage Generation Y is an important guide for understanding what drives and defines this "high-maintenance" generation. It examines the myths about this often misunderstood group of young men (and women), all whilst offering practical guidance on harnessing and redirecting Gen Y's creativity and intellect without having to completely re-work Masonry's unique culture. Just kidding ... sort of.
While the focus of the book is on managing and leading Gen Y in the workplace, much like Robert D. Putnam's Bowling Alone, there is an incredible wealth of information available in this easy-to-read volume, much of which can be applied to the Craft.
Starting with Gen Y's roll as a potential member your Lodge, Tulgan notes that Gen Y is the most "work-life balance" focused generation. (The lessons of the lecture on the 24 inch gauge will ring especially true to Gen Y.) As such, the questions in their minds whilst being interviewed for potential membership are not about whether they will fit into your Lodge, but whether and how Masonry will fit into their lives and busy schedules.
Every Mason can remember his first visit to Lodge. The same things that were on your mind then are going through a Gen Y candidate's mind now. "Where am I? What is this place? What is going on here? ... Who are all these people? What role does each person play? How are they accustomed to doing things around here? ... Why am I here? What is at stake for me? (Kindle Loc. 1286-93)" The answers today are the much the same as when you were their age, they are just packaged in different terms. This book helps you to speak their language.
There is a polular belief among the older generations that Gen Y arrives expecting the top job from day one (Tulgan's myth number four). According to Tulgan, this represents not overconfidence, but simply the passionate propensity of Gen Y to take on the unclaimed, uncharted, or undiscovered as the quickest way to gain respect and to be taken seriously. This overconfidence, however, can get Gen Y into trouble in the Lodge Room. Tulgan notes that leaders need to institute a proactive, consistent, and continual mentoring relationship to ensure that these new Entered Apprentices work well with their new Lodge brothers. Remember the lesson of the 4th Degree of the Scottish Rite, "may one command who does not know how to obey?" This teaching the young Mason how to be a proper follower includes spelling out desired behaviors, norms, and communication styles, including the venerable "Masonic Tradition." "You cannot--and should not--teach them what to believe, but you can certainly teach them how to behave. ... [I]t is certainly your place to teach them how to be good citizens within your organization. (Kindle Loc. 1589-61)."
Another dominant Gen Y stereotype that the author seeks to dispel is the belief that Gen Y is generally disloyal or disinclined towards staying in one place for too long. The author counters this myth by describing a new brand of loyalty, one he calls "transactional loyalty." Unlike the previous generations who were trained to accept the chain of command and long-range rewards, Gen Y's transactional loyalty is based on optimising their unique needs and wants, which often includes their need to continuously learn from and glean as much as they can from each new encounter. Like the lessons illustrated in 19th Degree, they are very much interested in building bridges to the future. This passion can be harnessed, focussed towards common goals.
Masters who follow "traditional" management approaches might completely misinterpret Gen Y's attitudes and behaviors and miss the real value of this generation as key contributors to our country's Lodges. This book illuminates Gen Y's many gifts in the Lodgeroom and lays out a outstanding approach to help Masters and Wardens update their leadership styles.
The bottom line is that whilst every generation brings new talents and values to the Lodgeroom, decoding the uniqueness of the Gen Y state of mind makes this book a worth a look. The fact that it's available both in print and on Kindle makes it even better.
Jim Hoerricks
Author of Degrees of Leadership
- Customer Rating:





- Summary: Informative book.
- Comment: This was very informative for anyone who manages people in their 20's and 30's. I definitely recommend it.
- Customer Rating:





- Summary: Honesty and a unique point of view
- Comment: This is one of the best books on the topic of Gen Y that I have read. Bruce Tulgan steps away from the usual assumptions about this young generation, preferring instead to address unique aspects as possible strengths. He does not recommend that established notion of "praise them" but argues that respectfully teaching them about the real world is much more effective. Tulgan also covers, in great detail management/leadership and techniques to help guide Gen Y's at work. Many of the suggestions are great for any new employee of any age, but clearly are focused on the needs of Gen Y.
The topics include general descriptors of the generation, ways to bound with them, ways to train them and bring them up to speed at work, getting them to care about customer service, teaching and retaining them, and finally how to turn Gen Y's into leaders.
Tulgan does point out that this is a high maintenance generation, but also points out their strengths. They will bring work/life balance to the workplace. They live diversity and equity. They want to learn and do a good job. They want to innovate and bring creative ideas to the table. In other words, they want to be an asset to their employer if they are treated well. This is a useful and applicable book that any manager should read.
- Customer Rating:





- Summary: Easy read and very accurate
- Comment: This book is an easy read and very accurate to what is happening in my workplace. I highly recommend this to all managers and leads of the Gen Y group.
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